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ueen's Theatre. Wedgwood Street, Burslem, Stoke On Trent, Staffordshire, ST6 4JH. 08443 57 57 91 |
| Last Updated 20-Jan-2012 13:22 | ||
The Theatre Box Office is an automated telephone answering service 24 hours a day.
Personal Callers to the Box Office in Price Street, Burslem are welcome, but should pre arrange any such visits to ensure your time and journey are not wasted . We apologize for any inconvenience this may cause .
All tickets paid for using credit / debit cards will incur a booking fee.
08443 57 57 91
Views Inside The Theatre
Please click to see a larger version of the above images
Seating Plans:
Secure Online Ticket Sales
Refunds & Exchanges:
We regret that the cost of any unused or returned tickets cannot be refunded. Tickets can be exchanged for another performance provided that they are returned to the box office at least 48 hours before the earliest performance date. Requests for exchange must be via the telephone or by visiting the theatre box office.
If a performance has to be cancelled or re-scheduled by the theatre or performer for any reason the theatre will in the first case wherever possible try to re-schedule the performance and offer the new performance time to the customer. Should it not be possible for the new peformance to take place within a period of 12 weeks then the Customer will be entitled to a refund . Your statutory rights remain unaffected.
Refunds will be made using the same payment method that the original booking was made.
Delivery:
All tickets will be held at the Theatre Box Office for collection, we regret that due to the amount of tickets lost in the postal system it is no longer a viable option of delivery .
Privacy Policy:
We are committed to protecting your privacy.
We do not pass your details onto any third parties.
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We do not send unsolicited emails ( SPAM ) to our customers.We will only send you marketing emails with your prior consent and will always include instructions to unsubscribe with any correspondence.
The information we collect about you is held in accordance with the Data Protection Act 1984.
The type of information we collect about you includes:
Your name, Your address, Your phone number, Your E mail Address
Your Credit/Debit card details are not kept on file by ourselves
We never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us, and if inaccurate we will delete or correct it promptly.