We regret that the cost of any unused or returned tickets cannot be refunded. Tickets
can be exchanged for another performance provided that they are returned to the box
office at least 48 hours before the earliest performance date. Requests for exchange
must be via the telephone or by visiting the theatre box office.
If a performance has to be cancelled by the theatre for any reason the theatre will
in the first case wherever possible try to re-schedule the performance and offer
the new performance time to the customer. If it is not possible to re-shedule a performance
or the customer cannot attend the new performance time a full refund will be given.
We are committed to protecting your privacy.
We do not pass your details onto any third parties.
We collect information about you for 2 reasons: firstly, to process your order and
second, to provide you with the best possible service.
We do not send unsolicited emails ( SPAM ) to our customers.We will only send you
marketing emails with your prior consent and will always include instructions to
unsubscribe with any correspondence.
The information we collect about you is held in accordance with the Data Protection
Act 1984.
The type of information we collect about you includes:
Y our name
Your address
Your phone number
Your E mail Address
Your Credit/Debit card details are not kept on file by ourselves
We never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information
that we hold about you by emailing us, and if inaccurate we will delete or correct
it promptly.
